I moved to Florida 3 years ago and purchased a home with an existing pool and equipment. Over the past 3 years, the pool pump, light, temperature sensor all started to fail as all this equipment was approaching 8 years old. A sticker on the existing equipment showed that the original equipment was installed by Hawkins Service Company. I contacted Hawkins to just have the temperature sensor replaced and find out why the pump kept shutting off. Technician Eddie arrived on the scheduled appointment date and examined the entire system and then sat down with me to explain in detail all that was wrong with my system. Aging and outdated equipment was the main culprit and spending any more money into the existing equipment was not the best option for me. Eddie went over different pricing plans for different equipment as to good, better, and the best option for my pool. At no time did he pressure me to buy and of the plans offered, but explained in detail what would happen with each plan offered. I decided on the best option and was given a very nice discount making the purchase a little easier to accept. I was offered 18-months zero percent financing which sold me on the sale.The following day, Eddie returned with Technician Dalton and both technicians removed all the old equipment and replaced with new equipment. The entire process took about 6-hours. Everything was tested and explained to me very well including how to operate the equipment and app. Heavy rain didn't stop the install as both technicians were prepared with a tent and certified to work on existing solar equipment as well.Overall, I am very pleased with Hawkins Service Company, and technicians Eddie and Dalton for their hard work, dedication, and expertise in pool equipment repair. I would 100% recommend Hawkins to anyone needing pool equipment repair.