No Frustration Guarantee

In the rare event of a catastrophic system failure, we guarantee to identify and resolve the issue within 24 hours of arrival — or we’ll cover a hotel stay for you (up to $250 per night).

Hawkins guarantees

President’s No Risk Guarantee

If, for any reason within two years of your install, you are not satisfied with our workmanship, just let us know. If we can’t make it right, then we will remove the system and return 100% of your financial investment.

$500 Installation Date Guarantee

In the unlikely event that we do not have your new AC system operating by the date promised, we will pay you $500 for your inconvenience.

No Lemon Guarantee

If the compressor in your AC or heat pump fails more than once in the 5 years after installation, we will install a brand-new condensing unit and also give you a new five-year No Lemon Guarantee.

If the heat exchanger in your furnace fails for any reason within 10 years after installation, we will install a brand-new furnace and also give you a new 10-year No Lemon guarantee.

We Protect You From Getting Stuck With A Lemon Unit.

Hawkins guarantees

No Surprise Guarantee

Unless a change is stated in writing on your agreement, there will be no unexpected add-ons or price increases to the project we agreed upon.

Peace of Mind Guarantee

We only hire employees who have taken and passed a thorough criminal background check plus extensive drug and substance screenings. We do this to protect your home, property, belongings, and family.