Our Guarantees | Hawkins Service Company In Tampa, FL
24/7 Emergency Services
If you have a significant issue with your HVAC or plumbing, Hawkins Service Company is ready to help. Our team of certified technicians is standing by to address all of your emergencies. Give us a call 813-738-6560 for all of your emergency needs.

Hawkins Service Company’s Promises To You

No Surprise Guarantee

In the contracting construction business, change orders are very common. The client agrees to one price, only to have it increased when the installation crew arrives and starts the project. We Guarantee, unless stated in writing on the agreement, there will be no change orders to the project we agreed upon. Honoring our commitment is a core value, and the no-change order guarantee supports that value.

Peace of Mind Guarantee

We only hire employees who have taken and passed a thorough criminal background check, plus

extensive drug and substance screenings.

 

We do this to protect your home, property, belongings, and family.

 

A professional company with the right people gives you the PEACE OF MIND you deserve.

Property Protection Guarantee

Our expert installation professionals safeguard the inside and outside of your home and property. We protect your floors and other surfaces and always leave the work area neat and clean as we found it.

 

We will not swear, smoke, or play loud music while on your property or in your home, and we will always courteously answer any questions or concerns.

No Lemon Guarantee

If the compressor in your air conditioner or heat pump fails more than once in the 5 years after installation, we won’t replace the compressor. Instead, we will install a BRAND-NEW condensing unit and also give you a new five-year NO LEMON guarantee.

 

If the heat exchanger in your furnace fails for any reason within 10 years after installation, we won’t replace the defective heat exchanger. We will Install a BRAND-NEW FURNACE and also give you a new 10-year NO LEMON guarantee.

 

WE PROTECT YOU FROM GETTING STUCK WITH A LEMON UNIT.

No Frustration Guarantee

Unlike other HVAC companies, we are a service company. We have a staff of certified technicians to serve you in the unlikely event your system has a problem. With the availability of any part, if needed, we guarantee that we will have your system up and running within 24 hours of our arrival or put you up in a hotel (up to $250 per night).

$500 Installation Date Guarantee

In the unlikely event that we do not have your new system operating by the date promised, we will pay you $500 for your inconvenience.

Comfort Guarantee

We guarantee that the system(s) we have installed in your home will heat and cool your home as designed by the manufacturer. If the temperature range agreed upon is not achieved, we will replace the systems at no charge.*

President’s No-Risk Promise Guarantee

If a company claims they will do a good job for you, and mean it, then they should be willing to guarantee your complete satisfaction in writing to protect you, your family, and your home and property.

 

This is our written promise that you will be satisfied with your new comfort system we have installed in your home. If, for any reason, within two years of your installation, you are not satisfied with your new system, just let us know.

 

If we can’t make it right, then we will remove it and return 100% of your financial investment.

financing-widget

Special Financing Available For 18 Months

Learn More
What To Expect

Discover the Hawkins Service Company Difference

Over Three Decades of Expertise

We have extensive experience with homes and businesses just like yours. And we've built a team of exceptional professionals since our start in 1993.

Multi-Service Expertise

We're a one-stop solution for all your residential and commercial needs – HVAC, electrical, gas, plumbing, and pool services, all expertly handled under one roof.

Reliable & Honest Estimates

Count on us for transparent and accurate estimates. We prioritize reliability and honesty, delivering clear insights into your project requirements.

Comprehensive Installation

From a $500 installation date promise to no lemon units, we offer a series of installation guarantees to give you peace of mind when you choose us.

Factory Trained Technicians

Our technicians undergo rigorous training from the manufacturers to ensure expertise and proficiency in using products straight from the source.

Home Protection Plan/Maintenance Plans

We offer maintenance plans to safeguard your home, providing homeowners with peace of mind and long-term protection.

Over Three Decades of Expertise

We have extensive experience with homes and businesses just like yours. And we've built a team of exceptional professionals since our start in 1993.

Multi-Service Expertise

We're a one-stop solution for all your residential and commercial needs – HVAC, electrical, gas, plumbing, and pool services, all expertly handled under one roof.

Reliable & Honest Estimates

Count on us for transparent and accurate estimates. We prioritize reliability and honesty, delivering clear insights into your project requirements.

Comprehensive Installation

From a $500 installation date promise to no lemon units, we offer a series of installation guarantees to give you peace of mind when you choose us.

Factory Trained Technicians

Our technicians undergo rigorous training from the manufacturers to ensure expertise and proficiency in using products straight from the source.

Home Protection Plan/Maintenance Plans

We offer maintenance plans to safeguard your home, providing homeowners with peace of mind and long-term protection.

Our Reviews

See What Our Clients Say.

Service man Joe came to see our issue, I was also an HVAC service/installation guy in Chicago however I’m now retired, Joe pointed out the problems and benefits of installing a new system much more efficient than the present equipment, we came to an agreement to install new system, no charge for todays call which he…

charles mccambridge

charles mccambridge

We purchased a new AC unit in August from Hawkins and I noticed it wasn't performing correctly so I called Hawkins for a service check. The receptionist was great and empathetic and would have scheduled a technician to come out that day but we had guests and a hurricane approaching so I asked for a technician…

Barry M.

Barry M.

Tim Barton is the best HVAC technician! Give that young man a raise. Polite, professional, clean, and patient. Made recommendations but wasn't pushy. Great communicator!

Christina S.

Christina S.

Jose Noe Deleon did an excellent bi annual check of our AC system, checked everything, cleaned out the system, noted what minor and major problems, discussed it with us and made sure we understood everything. He also showed us photos of everything so we understood better of what problems there are. Highly recommend Hawkins and Jose…

Richard Paulus

Richard Paulus

I had great support from Rey and Mike on the air handler replacement! They were prompt, courteous, very effective in their work. It was a pleasure to have people so competent complete the job. I would highly recommend Hawkins because of the great service provided by the technicians servicing my home.

Fran W.

Fran W.

Joe Horstman was amazing 👏. I was looking for a new AC unit. He explained all the details for each option I wanted to explore. Also, he answered my questions clearly and I was happy to learn more about the difference between each AC unit and performance. I'm aware the equipment I chose was a bit…

Sonia Deutsch

Sonia Deutsch

I had my initial AC inspection completed under my new Home program, and Joseph Horstman did a great job. He identifies areas of concern that I was aware of, so felt comfortable with his recommendations. Very professional.

John Glass

John Glass

Highly recommend Hawkins! Jesse came out to do my AC maintenance and was great. He was very thorough and provided excellent service.

Rachel Navarro

Rachel Navarro

Had Travis Armstrong come a due a check up on my heating and air and he was great and very personable. Great service and Travis is a great asset to Hawkins. Thank you,

Kathy Hoyos

Kathy Hoyos

We have had Jesse out for a repair on our Main air handler and was very happy with the service provided. Most recently Jesse was out doing our routine maintenance on our main a/c unit & our 2 ductless mini-splits. He showed up when he said he would, remembered our names even our dogs name and…

Steven Abraham

Steven Abraham

Proudly Serving the Tampa Bay Area

Palm Harbor | Tampa | Riverview | St. Petersburg | Brandon | Wesley Chapel | Clearwater